Cookies Policy

This Cookies Policy explains how Robin Roo Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website and gambling services.

Robin Roo Casino operates under a Curaçao eGaming licence. Games are RNG-certified by Technical Systems Testing (TST) and the site uses 128-bit SSL encryption across all transactions and account data.

About cookies

Cookies are small text files or similar data files that are placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of online services. Cookies may be created by the website you are visiting, or by another service that operates content, tools or features on that website.

Some cookies are stored only for the duration of your browsing session. These are commonly called session cookies and are generally removed when you close your browser. Other cookies remain on your device for a set period or until you delete them. These are commonly called persistent cookies. The length of time a cookie remains active depends on its purpose and configuration.

Robin Roo Casino may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device or browser information. For convenience, this policy refers to cookies and these related technologies together as cookies.

Cookies do not usually contain information that directly identifies you, such as your name. However, information collected through cookies may be associated with information held in your account or with other information about your use of the website. Where this occurs, that information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

How Robin Roo Casino uses cookies

We may use cookies for several different purposes. The cookies used on the website may change over time as features, security measures and services are updated. In general, cookies may be used to support the following activities:

Strictly necessary cookies

These cookies are needed for the website and its essential functions to operate. They may help maintain a secure connection, support account sign-in, manage sessions, remember security choices and enable navigation between pages. They can also assist with fraud prevention, abuse detection and the protection of our systems and users.

Because these cookies support core website functions, they may not be able to be switched off through the website preference tool. You may still be able to block them through your browser settings, but doing so could prevent parts of the website from working correctly or stop you from accessing account and gambling features.

Functional cookies

Functional cookies allow the website to remember choices you make and provide a more convenient experience. For example, they may remember language or display preferences, keep certain settings during a visit, or help provide features you have requested. If you refuse these cookies, some features may be less convenient or may not operate as intended.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how users move through the website, whether content loads correctly and whether errors occur. This information is generally used in an aggregated or otherwise limited form to improve website design, functionality, performance and accessibility.

Analytics information may also help us assess the effectiveness of communications and identify technical problems. We aim to use this information responsibly and to avoid collecting more information than is reasonably needed for the relevant purpose.

Preference and marketing cookies

Where permitted and where relevant choices or consent have been provided, cookies may be used to remember preferences, measure communications or present information that is more relevant to your interests. These cookies may be set by us or by service providers that support website functions, communication tools or promotional activity.

The use of cookies for marketing or similar purposes does not change the rules that apply to gambling advertising, responsible gambling communications, age restrictions or account eligibility. We may limit or stop certain communications where required by law, regulation, your account settings or your expressed preferences.

Third-party cookies and similar technologies

Some cookies may be placed by third parties that provide services used on or in connection with the website. These providers may support functions such as security, payment processing, analytics, customer support, communications, content delivery or website performance. The relevant third party may process information in accordance with its own privacy notice and contractual arrangements.

We do not control every cookie that may be placed by a third party, and the availability or operation of third-party services may change. We recommend reviewing the privacy and cookie information made available by those providers where you want more detail about their practices.

Third-party tools may collect information about your browser, device, approximate location, website activity or interactions with particular features. Depending on the service, that information may be used to provide the requested function, maintain security, measure performance or support other legitimate business purposes. We seek to use suitable providers and apply appropriate safeguards, but no online service can be guaranteed to be completely free from risk.

Information collected through cookies

The type of browser, operating system and device used to access the website.
The pages, features and content viewed or used during a visit.
The date, time and duration of a visit or interaction.
Technical information about website performance, errors and connectivity.
General information about how you reached the website, where relevant.
Cookie preferences and choices made through the website.
Information needed to keep an account, session or transaction secure.

The information collected will depend on the cookie and the way you use the website. We do not use cookies as a substitute for responsible identity, age or account verification processes. Where verification is required, additional information may be requested and handled under our Privacy Policy and applicable requirements.

Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Subject to any necessary cookies, this tool may allow you to accept, refuse or manage optional categories of cookies. Your selections may be remembered by a preference cookie so that the notice is not repeatedly displayed.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites, block third-party cookies or prevent cookies from being stored. The exact steps depend on the browser or device you use, so refer to its help or support information for instructions.

Open your browser or device privacy and security settings.
Review the available cookie, site data or tracking options.
Choose whether to allow, block or delete cookies.
Close and reopen your browser if necessary for the change to take effect.
Return to the website and review any available cookie preference controls.

Blocking or deleting cookies may affect the way the website works. You may need to sign in again, reset saved preferences or repeat certain choices. Some account, security, navigation or gambling functions may not be available without strictly necessary cookies. If you use more than one browser or device, you may need to manage your preferences separately on each one.

If your browser provides a global privacy control or similar signal, the website may respond to it where technically feasible and where required by applicable law. Browser settings do not always control every type of similar technology, and some third-party services may provide their own controls.

Updates, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or operational practices. When we make changes, we will update the date or version information shown with the policy where applicable. The updated policy will apply from the time it is published on the website, unless a different commencement date is stated.

Our Privacy Policy contains further information about how we collect, use, store, disclose and protect personal information, including information that may be linked with data collected through cookies. It may also explain your privacy rights and how to make a privacy-related request or complaint. If there is a conflict between this policy and a specific legal requirement, the applicable requirement will apply to the extent of the conflict.

If you have a question about cookies, your preferences or the way the website handles information, please use the contact or support channel made available on the website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an approved process.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with this policy and your selected preferences. You can change optional cookie choices at any time, subject to the technical and operational limits described above.